About This Policy

This Privacy Policy describes how ZenythGroup, LLC ("Zenyth", "we", "us", or "our") collects, uses, and protects your personal information when you use our Shopify applications. We are committed to protecting your privacy and handling your data responsibly.

Who We Are

ZenythGroup, LLC
1541 Ocean Ave Suite 200
Santa Monica, CA 90401
United States

Contact Information:
Email: hello@zenythgroup.com
Phone: +1 310-400-0194

Information We Collect

When you install and use our Shopify apps, we may collect various types of information to provide and improve our services.

Information You Provide

This includes personal details such as your name, email address, phone number, and business information that you provide when setting up our apps or contacting us for support.

Information from Your Shopify Store

Our apps integrate with your Shopify store and may access store-related data including your store name, URL, settings, and configuration preferences. This information is necessary for our apps to function properly and provide the features you've requested.

Technical Information

We automatically collect certain technical information when you use our apps, such as your IP address, browser type, device information, operating system, and how you interact with our applications. This helps us understand usage patterns and improve app performance.

Usage Analytics

We track how our apps are being used, including which features are accessed, installation data, and general interaction patterns. This information helps us enhance functionality and develop new features.

How We Use Your Information

Your information is used for several purposes:

Service Delivery: We use your data to provide, maintain, and improve our Shopify app services. This includes processing your requests, customizing app functionality, and delivering support.

Communication: We may contact you about important updates to our apps, changes to this privacy policy or our terms of service, and to respond to your inquiries or requests.

Business Operations: Your data helps us analyze app performance, troubleshoot issues, conduct testing, and ensure the security and stability of our services.

Marketing: With your consent, we may send you information about new features, special offers, events, and other promotional content related to our apps and services.

Legal Grounds for Processing

We process your personal information based on several legal foundations:

• Your Consent: When you've explicitly agreed to specific data processing activities
• Contractual Necessity: To fulfill our obligations under the service agreement when you use our apps
• Legal Requirements: To comply with applicable laws and regulations
• Legitimate Business Interests: For purposes such as improving our services, ensuring security, and conducting business operations, where these interests don't override your privacy rights

Sharing Your Information

We may share your information in the following situations:

Service Partners: We work with trusted third-party service providers who assist us in operating our apps, including cloud hosting services, payment processors, and technical support providers. These partners are contractually obligated to protect your information.

Shopify Platform: As part of the Shopify Partner Program, we may share necessary data with Shopify Inc. to ensure proper app functionality and compliance with platform requirements.

Legal Compliance: We may disclose information when required by law, court order, or to respond to valid legal requests from government authorities.

International Data Transfers

Your information may be transferred to and processed in countries outside your own. When we transfer data internationally, particularly outside the European Economic Area, we implement appropriate safeguards to ensure your data receives adequate protection. These safeguards may include:

• Transferring data only to countries recognized as providing adequate data protection
• Using standard contractual clauses and other approved mechanisms to protect your data

Protecting Your Data

We implement industry-standard security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel who require it for business purposes.

How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When you uninstall our apps, we will delete or anonymize your data in accordance with our retention policies and applicable data protection laws.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information in certain circumstances
• Objection: You can object to certain types of data processing
• Restriction: You can request that we limit how we process your information
• Portability: You can request a transfer of your data to another service provider
• Withdrawal of Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the information provided below.

Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through appropriate channels, such as email or in-app notifications.

Questions and Contact

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us:

Email: hello@zenythgroup.com
Phone: +1 310-400-0194
Address: 1541 Ocean Ave Suite 200, Santa Monica, CA 90401, United States