How Our Accessibility Consulting Services Work

February 21, 2025

Creating and maintaining an accessible digital presence is more than just a compliance requirement—it’s an ongoing commitment to inclusivity, user experience, and legal risk mitigation. At Zenyth, we offer expert accessibility consulting services to help organizations achieve and sustain WCAG 2.2 AA compliance while embedding accessibility into their long-term strategy.

But how does the process work? Whether you’re looking for legal compliance guidance, policy development, or an accessibility support desk, our consulting services follow a structured approach to ensure your business meets its accessibility goals effectively.

Step 1: Discovery & Needs Assessment

Accessibility challenges look different for every organization. That’s why we begin with a thorough assessment of your digital landscape to understand your unique needs, whether it’s legal risk mitigation, an accessibility maturity assessment, or hands-on strategic consulting.

Organizations that take a proactive approach to accessibility can avoid costly legal issues and improve brand trust. As noted in Accessing Higher Ground’s article on working with accessibility consultants:

"Accessibility issues are best addressed early and iteratively, rather than waiting for a lawsuit or complaint to force action."

With that in mind, our consulting packages are designed to integrate seamlessly into your existing workflows while addressing immediate concerns.

Step 2: Compliance & Risk Evaluation

Once we identify your accessibility needs, we conduct a compliance gap analysis, evaluating your website, policies, and legal documentation. This process includes:

  • Legal compliance strategy: Assessing potential risks related to accessibility laws like the ADA and Section 508
  • WCAG conformance review: Identifying areas that fall short of WCAG 2.2 AA standards
  • Brand risk assessment: Evaluating how accessibility affects your organization’s reputation and user experience

This evaluation provides the foundation for a custom roadmap to strengthen your compliance efforts and minimize legal exposure.

Step 3: Strategy & Implementation

With a clear understanding of your accessibility challenges, we develop a customized consulting strategy aligned with your business objectives. Depending on your needs, this may include:

  • Accessibility policy development to ensure consistency across teams
  • Legal defense strategies for businesses facing accessibility-related lawsuits or demand letters
  • Technical accessibility support to assist developers in implementing best practices

By integrating accessibility into your internal processes, we help ensure long-term compliance rather than short-term fixes.

Step 4: Ongoing Support & Guidance

Digital accessibility is not a one-time project—it requires ongoing oversight as your website, apps, and digital products evolve. That’s why we offer flexible, subscription-based consulting packages that provide expert accessibility guidance when you need it.

Our Accessibility Support Desk is available to assist with:

  • Troubleshooting accessibility issues
  • Reviewing new features for WCAG compliance
  • Providing real-time support via phone, email, or messaging

We work as an extension of your team to help you sustain accessibility efforts while scaling your business.

Step 5: Follow-Up & Future Planning

Accessibility is a journey, not a destination. That’s why we continuously monitor your progress, evaluate the effectiveness of implemented strategies, and recommend future improvements.

As highlighted in Disability:IN’s best practices for digital accessibility statements, businesses that actively update and communicate their accessibility efforts build greater trust with their customers. Our team ensures that you not only meet compliance standards but also maintain a commitment to digital inclusivity for years to come.

Get Started with Zenyth’s Consulting Services

If you’re ready to take a proactive approach to digital accessibility, explore our consulting plans to find the right fit for your business. Looking for additional accessibility solutions? Check out our full collection of digital products designed to support your accessibility journey.

For a more tailored approach, visit our services page to learn more about how we can help your organization achieve long-term accessibility success.

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