An Accessibility Gap Analysis is a crucial first step for organizations looking to achieve digital accessibility compliance and reduce legal risk. Many businesses don’t realize they have accessibility barriers until they face complaints or legal action. This proactive assessment helps identify compliance gaps, prioritize remediation efforts, and create a long-term strategy for accessibility success.
This blog will explore:
- What an Accessibility Gap Analysis is and why it matters
- How it helps businesses align with WCAG 2.2 AA and other legal requirements
- Key areas assessed during an accessibility audit
- How a consulting partner can help bridge the gap and ensure ongoing compliance
- Real-world examples of legal risks and lawsuits that could have been avoided
Outline & Key Points
1. What Is an Accessibility Gap Analysis?
A deep dive into digital accessibility compliance gaps
An Accessibility Gap Analysis systematically evaluates an organization's website, apps, and digital content to identify barriers that impact users with disabilities. It focuses on WCAG compliance, user experience, and legal risk exposure.
- External Reference: W3C: Understanding WCAG 2.2 – Why WCAG guidelines matter
- Zenyth Services Link: How We Conduct Accessibility Audits
2. Legal Risks of Ignoring Accessibility Gaps
How an incomplete accessibility strategy can lead to lawsuits
Businesses that fail to conduct accessibility assessments often face lawsuits, demand letters, and reputation damage. Proactively identifying and addressing gaps can significantly reduce legal exposure and mitigate costly remediation efforts.
- External Reference: ADA Website Compliance Lawsuits on the Rise
- External Reference: U.S. Department of Justice: ADA and Website Accessibility
3. Key Areas Assessed in a Gap Analysis
A breakdown of the essential areas covered
An Accessibility Gap Analysis evaluates various components of a website or digital product, including:
- Automated and manual testing (keyboard navigation, screen reader compatibility, etc.)
- Legal documentation (accessibility statements, policies)
- Third-party integrations that might introduce barriers
- Design and development practices to support long-term compliance
- Auditing Reference: Understanding Accessibility Audits
- Zenyth Consulting Packages: Explore Our Gap Analysis Services
4. How Accessibility Consulting Helps Bridge the Gaps
Why expert guidance ensures sustainable accessibility
A structured consulting approach helps businesses prioritize fixes, integrate accessibility into their workflows, and implement proactive compliance strategies. Accessibility consultants provide:
- Legal risk analysis and defense strategies
- Policy development and accessibility roadmaps
- Support desks to help internal teams navigate challenges
- External Reference: Disability:IN Best Practices for Digital Accessibility
- Zenyth Consulting Services: Learn More About Our Expertise
5. Next Steps: Taking Action on Accessibility
How to get started with an accessibility gap analysis
To build an inclusive and legally compliant digital presence, businesses must:
- Conduct a thorough Accessibility Gap Analysis
- Implement a remediation plan based on WCAG 2.2 AA standards
- Work with an accessibility consulting team to ensure ongoing compliance
Explore our Accessibility Consulting Packages or visit our Zenyth Services Page to get started today.