WHO WE SERVE

Built for brands, agencies, and legal teams

Some stores come to us early, to get ahead of the law. Some brands are scaling accessibility across dozens of storefronts. Some legal teams are up against a demand letter. The work behind each is the same. It is fixed in the code, validated by human experts, powered by Zena, and built to hold up in court.

Accessibility that survives scrutiny.

From a single Shopify store to an enterprise legal team, everyone we serve gets the same code-level standard, documented and built to hold up.

Brands

Shopify Single Store

Got a demand letter? We audit fast, fix the actual code, and give your attorney what they need, all from one team.

Shopify Plus & multi-store

Scale accessibility across every storefront without starting over on each one. One standard, one team, documented for legal from day one.

Accessible Development

We build accessibility into your product at the code level, on any platform, structured for legal scrutiny from day one.

Legal

Enterprise & General Counsel

Audits, VPAT/ACRs, consulting, defense support. One team handles whatever lands on your desk, to a standard that holds up in court.

Outside Defense Counsel

A technical partner for demand letters and active matters, with evidence-grade documentation and expert support alongside your defense.

High-Volume ADA Defense

Repeatable, defensible audits for firms handling ADA claims at scale, with technical claim analysis from day one and expert witness testimony if a matter escalates.

Accessibility infrastructure for every sector.

Every sector carries its own accessibility obligations, legal exposure, and user expectations. Wherever you are in your accessibility lifecycle, Zenyth has the service for it.

  • Design Annotations
  • Brand Guideline Reviews
  • Audits
  • Remediation
  • VPAT Documentation
  • Document Remediation
  • Compliance Monitoring
  • Policy Support
  • Consulting
  • Expert Witness Support

Human-verified at every stage.

E-commerce and Retail

E-commerce is the highest-litigation vertical in ADA Title III. Serial plaintiffs target online retailers because the barriers are predictable and the settlements are fast. Virtually every e-commerce theme ships with accessibility barriers by default, and most merchants don't discover that until a demand letter arrives. Built for the pace and complexity of retail, on any codebase or platform, whether you run one storefront or twenty. Getting ahead of it is always less expensive than responding to it.

Urgent

A demand letter just landed.

The clock starts the day it arrives, not the day you're ready. Zenyth assesses the claims, remediates the code, and produces the documentation your attorney needs to respond, all from one team. Zena runs the first pass at machine speed so nothing waits on a queue.

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Get in touch

Describe what you are dealing with and we will hand you to the right team. Time-sensitive legal matters are prioritized.

Urgent? Call (310) 400-0194.

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on-demand guidance

Meet Zena

Zena is our AI engine, trained on a decade of real Zenyth audits and remediation. It runs automated first-pass scans and drafts findings and fixes, each validated by a human expert before it counts, and it answers your accessibility questions on demand from Zenyth's curated knowledge. It works across the platform and our services to make the work faster without giving up what makes it defensible.

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Frequently Asked Questions

Still have a question? Talk to a specialist.

Browse all FAQs

Accessibility is how your product works for the roughly one in four adults who live with a disability, and it is increasingly a legal requirement under the ADA and similar laws. Beyond compliance, it is about people being able to use what you build. An accessible product reaches more customers, lowers legal exposure, and reflects a brand that takes everyone seriously.

Choosing to make your product accessible before anyone forces you to signals that your brand is built for everyone, not scrambling after a complaint. It earns trust with customers, partners, and the press, and it positions you as a leader in your category rather than a laggard reacting to risk.

People with disabilities represent more than a billion people worldwide and hundreds of billions in annual spending power. An inaccessible product turns that audience away at the door, while an accessible one widens your market, improves usability for everyone, and reduces the cost and risk of a legal claim. Accessibility is a growth investment, not only a compliance cost.

Contact Zenyth first. You do not need to understand the technical requirements before reaching out. We review the claims, explain everything in plain language, and can refer you to experienced defense counsel if you do not already have an attorney. From there, we handle the audit and code fixes from one team. Most engagements are scoped and underway within days.

Zenyth can assess the current state of your storefronts, identify what is missing from a documentation standpoint, and produce a conformance record built to legal and procurement standards. If remediation gaps exist, we own the code fixes as well. You will not be managing handoffs between vendors.

Yes. Zenyth regularly assesses prior audit work to determine its defensive value or liability exposure. We can produce a new litigation-grade audit, provide a technical opinion on the prior work, and coordinate directly with your outside counsel on timelines and documentation requirements.

Zenyth's technical experts have supported ADA Title III defense matters including audit documentation, supplemental declarations, and deposition support. Full methodology documentation and expert qualifications are available for counsel review prior to engagement.

The standard package includes a litigation-grade WCAG audit scoped to the claims in the demand letter, priority code remediation, and a findings report formatted for legal defense. Standard delivery is within ten business days. Documentation is structured to escalate cleanly to full litigation support if the matter advances without requiring a second audit.

Automated scans catch roughly 30 to 40 percent of WCAG violations. The issues they miss are often the ones that most directly affect disabled users and carry the most weight in legal and procurement contexts. A Zenyth accessibility audit combines automated scanning with manual expert testing to produce a complete, defensible findings record.

A VPAT is a structured document describing how a product or website conforms to WCAG standards. Enterprise procurement teams and government contracts routinely require one. Zenyth produces VPATs built to withstand legal and procurement scrutiny.

No. Zenyth's remediation methodology is designed to work within your existing codebase and release cycle without disrupting your live site. For Shopify merchants, our Shopify-native approach means fixes are implemented without affecting your storefront's availability.

It depends on the size and complexity of your site, the volume of existing violations, and whether litigation is driving the timeline. A demand letter response engagement can be completed in weeks. A full enterprise compliance program with ongoing monitoring is a longer engagement. Zenyth scopes every project to the actual work required and does not sell compliance theater.

Most of our clients are US-based, where our primary focus is ADA Title III compliance. But accessibility law reaches well beyond the United States, and so do we. We regularly work under the Accessible Canada Act (ACA), the Accessibility for Ontarians with Disabilities Act (AODA), and the European Accessibility Act (EAA), all of which build on the same internationally recognized WCAG standards. If you have global digital properties or cross-border compliance requirements, contact us to discuss scope.