Our combined accessibility services provide a unique set of solutions to solve digital compliance challenges for businesses in different industries, including education, healthcare, and e-commerce.
Our services, when combined, provide a unique set of solutions to solve challenges for businesses in different industries, including education, healthcare, and e-commerce.
Website & Mobile App Audits
By combining manual and automated testing, we’re able to provide you with a comprehensive audit of your websites and mobile apps for WCAG 2.1 AA compliance.
Our team of accessibility experts evaluate the accessibility and compliance level of your website or application with the goal of providing you with a clear remediation strategy. Our comprehensive manual approach to the audit process accurately captures and records all ADA defects across your websites and mobile applications.
Our auditing services include the following components:
• WCAG 2.1 AA
• Test all pages on sitemap
• Interactive elements
• 3rd party modules
• Online forms
• ADA Best Practices
• Reports + Graphs
We offer different levels of monthly support as part of our ADA compliance subscription services.
Our compliance subscription services provide full coverage, accessibility expertise and dedicated resources to ensure that your organization continues to deliver the highest level of ADA website accessibility to its audiences.
When you subscribe to one of our compliance subscription plans, you'll be able to take advantage of the following benefits:
• An accessibility site seal
• Ongoing site reviews and audits
• Blind-user narratives & video testimonials
• Archived compliance reports
• Access to our accessibility help desk
• And more (see our Accessibility Compliance Subscription Plans for more details)
After we've completed the auditing phase, you'll have a clear outline of the fixes you need to make and a strategy of how to best approach implementing these fixes during the remediation phase.
Once our team completes the audit phase, you can choose to either have our team fully manage code remediation or have us provide remediation oversight and consulting services to help your internal team implement and maintain WCAG compliance.
Throughout the remediation process, you can rely on our team for subject matter consultation, project management for staged implementations, and ongoing ad hoc manual and automated testing. During this critical phase we want you to consider our team as an extension of your team.
Captioning & Transcription
When it comes to providing audio and video captioning and transcription for our clients, we’ve partnered with the industry-leading online platform cielo24.
Through our partnership with cielo24, our clients have the opportunity to implement the following solutions to increase engagement and improve the accessibility of their media content:
• Captions and transcripts
• Video and audio intelligence
• Media search and indexing
• Live captioning
• Audio description
• Search engagement video player add-on
• Video platform integrations
By combining artificial intelligence technology and human curation, Cielo24 is able to quickly produce highly accurate data for clients across all industries. With cielo24, we’re able to help our clients realize the power of their media.
Legal Compliance Consulting
With ADA lawsuits on the rise over the past few years, our goal is to help understand your legal liability so you can protect your business.
Whether you’ve received a demand or complaint letter or believe you’re at risk of receiving one, it's important to work with an expert to take the right actions to position your business to decrease your risk of a lawsuit. If you've received a demand or complaint letter, please schedule a consultative call with us so we can help you determine the best course of action. We've successfully assisted businesses, large and small, to navigate this experience and would like to do the same for you.
At the onset of employing our comprehensive accessibility services, we will install a digital accessibility badge on the footer of your site to announce your accessibility efforts and further reduce your legal risk to over-litigious plaintiff claims. This is a very important first step we take to help safeguard your business against any potential legal challenges related to ADA compliance.
It's worth noting that between 2019 and 2020, the number of ADA lawsuits filed increased by 23% rising from 2,850 cases to 3,550 cases. Making your websites and mobile applications accessible will not only improve the user experience and performance of those digital assets, it will help decrease the likelihood your business is met with a lawsuit.
Letter of Reasonable Accessibility
Once your websites and mobile applications have been remedied to meet WCAG 2.1 AA standards, we will provide your business with a letter of reasonable accessibility.
A letter of reasonable accessibility provides your business with protection against potential website lawsuits. It outlines why Zenyth supports the claim that your website is reasonably accessible and that appropriate accommodations have been made for people with disabilities.
In order to help your organization continue to deliver the highest level of ADA website accessibility to its audiences, we recommend subscribing to our compliance subscription services in addition to holding this letter. The landscape of website accessibility is constantly evolving. To help you keep up with these changes, we established our compliance subscription service to ensure your investment to become ADA compliant continues to pay off throughout the life of your business.
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