The Americans with Disabilities Act prohibits discrimination against individuals with disabilities in all areas of public life. Legal precedent is changing and ADA compliance related lawsuits are becoming more successful as Title III of the Americans with Disabilities Act now pertains to business websites in the private sector.
Who Needs To Be Compliant?
The general consensus is that any business considered a “public accommodation”* should have an ADA compliant web presence.
“Public accommodation” could apply to most things depending on who is making the interpretation. Generally, however, this would refer to B2C, retail, or any business the general public should be able to use, understand and access easily.
Website compliance is important to avoid a lawsuit or government action, but it’s also as important to provide an equal opportunity for people to enjoy your goods or services whether they have a disability or not.
Potential defendants remedies available in private ADA suits are injunctions that force you to come into compliance and attorneys’ fees. If the Department of Justice gets involved, they can seek civil fines and penalties.
What Do I Need To Do To Be Compliant?
# Start by running an accessibility scan on your website. Request your FREE accessibility scan from ZenythGroup
# Work with your website accessibility agency to conduct manual testing on the site
# Implement all Web Content Accessibility Guidelines (WCAG) 2.1 to either AA or AAA level!
What Websites Should Be ADA Compliant
B2C, retail, or any business the general public needs to access easily.
Staffing agencies, e-learning platforms and educational institutions, to name a few
Government agency vendors